About

CONTACT
Phone: 07 5538 8811
Fax: 07 5538 8881
Email: chevronislandmedical@gmail.com


CHEVRON ADVANCED MEDICAL
Our Practice was opened in September 2012 by Dr Than Tun. We are a family owned medical centre in Surfers Paradise. We participate in Quality Practice Accreditation. We are an accredited Yellow Fever vaccination clinic. We offer anti wrinkle injections and skin cancer checks on the Gold Coast. We also perform minor procedures such as vasectomy, circumcision and iron infusions. We are open 7 days per week.


JOBS 
We are interested in hearing from you!
- General Practitioners
- Allied Health


MEDLAB PATHOLOGY
Open Mon, Wed and Fri
From 8am - 12pm
Hours have been reduced during the Covid pandemic


TELEPHONE COMMUNICATION WITH DOCTORS 
It is Practice policy to not interrupt doctors during consultations. We can put the phone call through to our Practice nurse or leave a message with reception to pass on to the doctor. Our nurse will triage any urgent calls. During the Covid pandemic, Medicare has allowed phone consultations to be booked with doctors.


PANDEMIC POLICY 
We are practicing social distancing guidelines during this pandemic. The waiting room will be kept empty if possible. Patients will be asked to wait outside or in their car. When it is time for your appointment, the doctor will call you first on your mobile phone and try and get most of the consultation done that way. If you require a physical examination, you will be invited inside after your phone consultation.


PRESCRIPTIONS / RESULTS / REFERRALS 
To comply with our privacy policy, no results will be given over the phone. In order to monitor your health and maintain confidentiality, as well as to follow Medicare guidelines, we ask that you make an appointment to see your doctor for repeat scripts, results and medical certificates.


PRIVACY POLICY
Your medical record is a confidential document. It is the policy of this Practice to maintain security of your medical record at all times and ensure this information is only available to authorised staff. Patients have the right to access their personal health information under the Privacy Amendment Act 2000. Patients may request in writing via a signed consent form, for their records to be transferred to another Practice. If it is a large file, there may be a fee involved.


RECALLS and REMINDERS
If you have had tests done and the results need to be discussed, you will be recalled by our reception staff - via SMS or phone or mail in the letterbox. You may also receive reminders for scheduled appointments.


FEEDBACK / COMPLAINTS 
We always welcome comments and suggestions regarding the care you receive at this Practice. We have a "suggestions box" at the front desk - feel free to drop your anonymous comments in there. Patients who have doubts regarding their medical care are free to seek another doctor for a second opinion. All formal complaints must be made in writing before they can be addressed. We will try our best to resolve any issues to obtain the best outcome. If the problem cannot be resolved, you may contact the Office of the Health Ombudsman: 11 33 646.


Chevron medical centre


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